Website and production services

Clear terms for a smooth working relationship.

These terms govern your use of the G&M Media website and the provision of our video production services in Leicester and across the UK. Please read them before making an enquiry or booking a project.

Terms of Use and Service

By using this website, sending an enquiry or booking G&M Media, you agree to these terms. They apply to website use and to the video production services we provide, alongside any written quotation, project brief or service agreement.

Please also read our Privacy Policy, which explains how we handle personal information. If a project document conflicts with these terms, the specific written agreement takes priority for that project.

Bookings, Quotations and Payments

Good planning protects the shoot date.

Our videography booking terms are set out in writing so both sides can see what is included, when payment is due and what happens if plans change.

  1. Quotations remain valid for 30 days unless the quotation says otherwise. Prices may change after that period if availability, supplier costs or the project scope changes.
  2. A booking is confirmed when you accept the quotation in writing and pay the agreed deposit, typically 25% to 50% of the project fee. We will then reserve the agreed production dates.
  3. The remaining balance is due within 14 days of final delivery unless a different payment date appears in the written agreement.
  4. Extra filming, editing rounds, travel, crew, locations or licensed assets requested after approval may be charged in addition to the quoted fee.
  5. Late payment may attract statutory interest and recovery costs under applicable UK law. Work or delivery may pause while an overdue balance remains unpaid.

Intellectual Property and Licence

Raw footage

G&M Media retains copyright in raw footage, project files, working files and unused edits unless a separate written transfer is agreed.

Final deliverables

Once the project has been paid in full, the client receives a worldwide, perpetual licence to use the agreed final edited deliverables for the purposes stated in the quotation or agreement.

Portfolio use

We may show completed work in our portfolio, website and marketing materials. Tell us in writing before publication if a project must remain private.

Client-supplied materials must be owned or properly licensed. Third-party music, fonts and stock assets remain subject to their own licence terms.

Cancellations, Liability and Force Majeure

Changes and cancellations

If the client cancels, the deposit is retained to cover reserved time and committed costs. A cancellation within 48 hours of a scheduled shoot may incur the full shoot fee, together with non-refundable third-party costs.

Responsibility and limits

Our liability is limited to the total fee paid for the affected project, except where the law does not allow that limit. Neither party is responsible for delay or failure caused by events beyond reasonable control, such as serious illness, severe weather, venue closure or equipment failure.

English law applies. Courts of England and Wales will have jurisdiction, subject to any mandatory legal rights. Publication detail: G&M Media's company registration number and VAT status should be confirmed before publication.

Need a point clarified?

Contact us before booking and we will explain how these terms apply to your project.

Contact G&M Media